Sunday, December 11, 2011

Plum Distric Android OS Tablet Refund

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I just received a message from Plum District that they are refunding all of the orders from the Tablet several of us posted about last week. I am SO VERY Sorry that this happened.. I also purchased the tablet as a gift and realize how frustrated you must be..

Here is the information from Plum District - and some answers to questions you may have.

Why is Plum District refunding this deal?

-We recently discovered the vendor offering the XSV360 7” Android OS tablet deal, would not be able to meet Plum District’s quality or customer service standards

When will my credit appear on my credit or debit card?

-The credit will appear in 2-3 business days, no later than Dec. 15th

Is there a way for me to still receive this offer?

-Unfortunately, the vendor is unable to fulfill any of these orders at this time

When will my Plum dollars appear in my account?

-Your Plum Dollars will be credited to your account on or before Dec. 15th

What was the issue with the tablet offer?

-The vendor was unable to deliver the tablet in the timeframe committed or the quality expected

If I entered by voucher at XSV360.com what will happen?

-Your order has already been canceled

How will my shipping charge be refunded from XSV360.com?

-XSV360.com has confirmed that no transactions have been processed

Will you be offering a tablet offer in the future?

-If the opportunity to present a high quality offer to our customers presents itself we will consider it for the future

I used my 40% off code, can I get another?

-All tablet customers will receive a one-time-use promotion code for 40% off of one purchase in December

Again I am so sorry.. If you have additional questions contact Plum district here.


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